ITIL skraćenice

Daaa, radim ITIL sada. Čitam knjigu “ITIL foundation for IT service management”. Brrrr Naravno, oko 30% teksta su SKRAĆENICE!!!! AST – Agreed Service Time BCM – Business continuity management BIA – Business impact analysis BPM – Business process management BRM … Continue reading

Neke mail skraćenice

MUA: Mail User Agent – The email application that a user sends/receives (thunderbird,pine,outlook) MTA: Mail Transport Agent – The server agent responsible for sending the emails (sendmail,postfix,qmail) MDA: Mail Delivery Agent – The server agent that accepts email from MTA, … Continue reading