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Tag Archives: definicije
ITIL Service Strategy and/or Service Offerings and Agreements
Pošto sam položila ITIL CSI (!!!!!), prelazim na sledeću oblast. Nove skraćenice : ASP – application service provider BIA – business impact analysis BMP – best management practice BPO – business process outsorcing BU – business unit DIY – do … Continue reading
Posted in ITIL
Tagged definicije, ITIL, Service Strategy, skraćenice, SOA
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